E-PROPS HI-TECH CARBON PROPELLERS



DONNEES

 

Français / English

 

 

SHIPMENTS / RETURNS

 

 

 

 

Most of E-Props propellers are shipped by Post or by express carrier, from our workshop in France.

It is recommanded to be very precise in the delivery address, especially for the shipments in foreign countries.

 

The parcels are carefully made, with special foam to avoid shocks consequences, and in cardboard box.

 

At this date (2017-09-19), from 2008, on thousands of propellers' parcels shipped in 63 ountries, none was damaged or lost...

 

If a parcel seems to be damaged, please notified it in writing to the carrier. Take your time to open the package in the presence of the carrier agent or of the postman.

 

 

Shipments in France :

The propellers' parcels are shipped by Post : COLISSIMO with signature and insurance.

The delivery is done within about 48h, more in summer and during holidays periods.

Delivery is done by the postman.

An email with the parcel tracking number is sent to the recipient by the COLISSIMO system.

Be carefull : this email is often spammed.

 

 

Export shipments :

The propellers' parcels are shipped by express carrier as DHL, FEDEX, UPS, TNT... with signature and insurance.

HELICES E-PROPS is making the choice of the carrier.

Delivery is depending on the country.

The customs documents are issued by the carrier agent.

An email with the parcel tracking number is sent to the recipient by the carrieer system.

Be carefull : this email is often spammed.

 

Pick-up of the parcel by the customer is possible. In this case, the customer must organize the pick-up and send the documents and stickers to HELICES E-PROPS. HELICES E-PROPS does not take over the administrative tasks relative to the collect of he parcel by the customer's carrier.

 

Returns :

Returns have to be send to :

HELICES E-PROPS

Hangar ELECTRAVIA

ZA Aerodrome - Le Plan

04200 VAUMEILH

France

 

Contact : Mrs Anne LAVRAND

Phone : +33 04 92 34 00 00

Email : helices@e-props.fr

 

 

HELICES E-PROPS is not responsible of the lost or damage of a return parcel.

It is strongly recommended to assure return parcel according to the value of the content and to select the follow-up of the parcel (with signature).

 

 

 

colis eprops hélices

E-Props parcels

 

 

 

=> for all question : helices@e-props.fr

 

 

 

 

 

E-PROPS HI-TECH CARBON PROPELLERS